Managing client expectations without being a bummer different ways to make money

When I planned my own wedding back in 2003, to digital go-tos of smartphones, facebook, pinterest and instagram didn’t exist. Google was barely a thing. Friends still gave me a hard time about shopping on different ways to make money amazon (as if). I found everything that I needed for my wedding within different ways to make money five miles of our apartment. My venue, florist and dress shop were all on my way to different ways to make money work. My expectations of what my wedding would look like were different ways to make money neatly defined by whatever they offered. You know what? I was okay with that.

Fast forward 16 years. Anything anyone would need or want for their own wedding different ways to make money is just a “hey, siri” or phone screen and swipe away. Everything that other couples are doing, buying, and hiring is on a bright, curated digital display. The possibilities are endless and only another click away. My expectations for my wedding were lower in large part different ways to make money because the options, in retrospect, were limited. Although limited options are no longer a thing, limited resources still are. It’s this conflict that lies at the core of the different ways to make money challenge we face when managing client expectations.

Limits aren’t just about money. They apply to other aspects of an event like timing different ways to make money and rules. Some venues won’t allow sparklers or real candles. Amplified sound has to be off by 10pm. That rental company with the perfect linens don’t have the plates they saw in a blog last different ways to make money month. In fact those plates aren’t in stock anywhere because some guy in sweden bought different ways to make money them all (true story, by the way). And then, there’s the money, too. The circular floral arch they pinned a hundred versions of different ways to make money costs what the floral arch costs. So do the chiavari chairs. And, the pizza oven. Don’t forget the taxes and delivery charges on all of different ways to make money it. There is nothing more joy-destroying than taxes and delivery charges.

More than likely, your newly engaged clients probably have little to no experience different ways to make money planning an event for 100+ people. They don’t know anything about the logistics involved. They will not automatically apply any experience from their own different ways to make money real-life situations. Keep in mind what your client expectations are built on: a whole lot of pretty pictures with no prices attached. They might know what they want but they don’t know what it takes to get it. That’s what they hired you for. Be sympathetic to their point of view and remember they’re simply trying to achieve the event of their dreams.

Promise nothing, but tell them what you know to be true. Give them an estimate from a past client but be different ways to make money clear with any caveats. Warn them about the wind factor at their prospective outdoor different ways to make money venue or the lack of electrical outlets in a particular different ways to make money historic ballroom. Point out what the final amount of any given rental different ways to make money will be when they multiply it by their guest count. And, yes, warn them about those pesky taxes, service charges and delivery costs. Put yourself in their shoes and give them the information different ways to make money they need before they move forward with getting a quote different ways to make money or booking a vendor. Nothing creates more disappointment in the planning process than an different ways to make money onslaught of the unexpected. Defend them with your pro “shield” forged from experience and manage client expectations by heading off different ways to make money as many surprises as possible. Always have a plan B.

“no” is everyone’s least favorite word since they were knee high. Just as much as you’d rather not hear it yourself, never deliver it to your clients without offering an alternative. If the quote’s too high, tell them how they can lower it or how to different ways to make money hack their budget so they can afford it. Real candles not allowed? Show and sell them on LED candles. The in-n-out trailer is unavailable? Find some great, local replacement options for late night snacks. You might just create a few new fans of that different ways to make money food truck life. The consummate pro you are, you likely have this kind of information within easy reach. Use it and be their hero.

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